Coronavirus (COVID-19) Information and Precautions

Pleasant Hill Post-Acute logo

We recognize that nursing homes and assisted living facilities are at high risk for contracting and spreading infectious diseases including COVID-19 (Coronavirus Disease 2019). Our utmost concern is for the health and well-being of each of our residents and to ensure our staff is healthy and able to continue to care for residents.

We continue to take cautionary measures and follow CDC guidelines. We are also receiving information from state and local officials. Please review this information and see the precautions we are taking to protect against COVID-19.

The measures we are taking include:

  • Clear and constant communication with staff, residents, and visitors
    • Posting signs and reminders at the facility
    • Communicating verbal answers from staff to residents and visitors
    • Posting information to our website
  • Protection with our workforce includes:
    • Screening employees and residents for symptoms of acute respiratory illness (fever, cough, difficulty breathing)
    • Sick leave policies are non-punitive and flexible
    • Encouraging sick employees to stay home and call in replacement staff
    • Training and ensuring proper use of personal protective equipment (PPE)
  • Protection with our residents includes:
    • Separating residents who show respiratory symptoms away from others
    • No field trips and activities outside the facility
    • Having activities that allow residents to maintain safe distances from others
    • Allowing for in-room dining to reduce the risk of spreading disease
    • Increasing cleaning in common areas (therapy rehabilitation area, dining area, activity area, lobby area, etc.)
  • Protection of all visitors, vendors, and deliveries includes:
      • Restriction of all visitors (only “end of life” exceptions made)
      • Restriction of all vendors (attention to social distancing recommendations)
      • Encouraging family and friends to reach out socially (phone call, video conferencing) to residents to help with feelings of loneliness and isolation

    Visitation Guidelines

1. Visitors must be fully vaccinated, or (2) for unvaccinated or incompletely vaccinated visitors, verify documentation of a negative SARS-CoV-2 test within 72 hours before EACH visit.

2. Window visits can be available if you are not vaccinated or cannot obtain a negative SARS-CoV-2 test within 72 hours of your visits.

3. If you have tested positive, have any signs or symptoms of COVID-19 or have had close contact within the last 14 days of a positive person, you may NOT enter.

4. You must be screened at the front desk before going to see your loved one.

5. Face masks are to be worn at all times.

6. No more than 2 visitors in per resident at a time.

7. Due to limited space, please keep your visits to around an hour. If you would like more time, please check with a staff member to ensure that no one else is needing that time.

8. When possible, please maintain 6 feet of separation.

9. Limit your movement inside the facility to visiting areas only.

10. A link to the CDPH visitation order https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/Order-of-the-State-Public-Health-Officer-Requirements-for-Visitors-in-Acute-Health-Care-and-Long-Term-Care-Settings.aspx (https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/Order-of-the-State-Public-Health-Officer-Requirements-for-Visitors-in-Acute-Health-Care-and-Long-Term-Care-Settings.aspx)